About Your Contacts List, the Directory, and Your Recent Calls

You can easily find people and systems to call with Polycom CMA Desktop.

Your Contacts list

Your Contacts list is your personal space for storing information about the people and systems you communicate with most frequently. You can add entries to your Contacts list by copying them from the Directory or from your Recent Calls. When you add entries that support sharing presence, they receive an invitation to be on your Contacts list. You can also create entries for people and systems outside the network by entering the information manually.

The Directory

The Directory contains information about the people and systems in your organization. This information is refreshed each time you sign in to Polycom CMA Desktop and periodically through the day. You can't make changes to the entries in the Directory, but you can copy entries to your Contacts list. There, you can change an entry's display name or add the entry to a group.

Your Recent Calls

If your system is configured to include Recent Calls as a Contacts list group, click to open the Recent Calls group, and select a name. In the manual dial box at the bottom of the main window, click , and select a name.