Placing a Call
You can place a call by choosing a name from your Contacts
list, the Directory, or your Recent Calls. You can also call by entering the
calling information yourself. Depending on the type of system you're using
and the type of system you're calling, you can place a video call, place an
audio call, or chat.
To place a call by choosing a name from your Contacts list:
- Do
one of the following:
- Double-click an entry to place a video call, if both systems support it. If video is not supported,
an audio call starts. If neither video nor audio is available, the chat window opens.
- Click
to
place a video call or click
to
chat.
- Right-click the entry and
choose Place Call.
To place a call from your Recent Calls:
- From the main window, do one of the following:
- If your system is configured to include Recent Calls as a Contacts list group, click
to open the Recent Calls group, and select a name.
- In the manual dial box at the bottom of the main window, click
, and select a name.
- Click
to start the call.
To place a call by entering the calling information:
- Type the calling information in the field. As you type, the system finds matching entries from your Contacts list, your recent calls, and the Directory. If the system finds the name you want, you can click to select it.
- Click
to start the call..
Tips for great calls
- While you are in a call, you can open a chat window and exchange messages
with the other participant without affecting the call. You may want to do this if you are troubleshooting
a problem, for example. More...
- There's no limit on how long calls can last. However, after 60 minutes you are prompted to confirm
that you want to stay in the call.
- Names of the contacts you're chatting with or calling appear in bold in your Contacts list. You can quickly bring the appropriate window to the front by clicking
the name.
- Polycom CMA Desktop automatically encrypts calls, if the far end supports
encryption. When you see
at the bottom of the screen,
the call is encrypted. When you see
at the bottom of
the screen, the call is not encrypted. By holding your cursor over the
icon, you can view your current encryption status and key.
Related Topics
Searching for an Entry
Participating in a Multipoint Call
Seeing Who's Available
Answering a Call
Ending a Call