Adding Chat to a Call
Polycom CMA Desktop lets you easily use both chat and calling with the same contact.
While you are in a call, you can open a chat window and
chat with the other participant. You may want to
do this if you are troubleshooting a problem, for example. You can open
or close the chat window at any time without affecting the
call. You can also add a call while you are chatting.
To open the chat window during a call:
- If you're viewing full-screen
video, click
to reduce the size of the video window, and
then click
on
the toolbar to open the chat window.
- If your chat
window is docked to the call window, click
or
, depending on where your chat window is
docked.
To close the chat window:
- If your chat
window is docked to the call window, click
or
, depending on where your chat window is docked.
- If your chat
window is separate from the call window, click
.
Related Topics
Adding a Call to a Chat Session
Customizing Chat and
Call Windows
Customizing the Enter
Key