Using Chat
You can chat with anyone on your Contacts
list who displays
. You
can also chat with multiple people at the same time. Each conversation
takes place in a separate chat window.
Polycom CMA Desktop
lets you easily use both chat and video with the same Contact. While you are in a video call, you can open a chat window
and exchange messages with the other participant. You may want
to do this if you are troubleshooting an audio problem, for example. You
can open or close the chat window at any time without affecting
the video call. You can also add video while you are chatting.
Names of the Contacts you're chatting with or calling appear in bold in your Contacts list. You can quickly bring the appropriate window to the front by clicking
the name.
To send a message:
- Click
next
to the name of the person you want to chat with.
- In
the chat window, type your message, and then click Send.
Tip: You can
customize how the Enter key works. To send a message when you press Enter,
right-click anywhere in the text area and make sure Enter Key Sends Message is enabled. If you want to start a new line when you press Enter, clear this field.
To open the chat window during a call:
- If you're viewing full-screen video, click
to reduce the size of the call window, and
then click
on
the toolbar to open the chat window.
- If your chat
window is docked to the call window, click
or
, depending on where your chat window is
docked.
To close the chat window:
- If your chat window is docked to the call window, click
or
, depending on where your chat window is
docked.
- If your chat
window is separate from the call window, click the X in the top left corner of the window.
To open or close the chat window during a video call:
- If you're viewing full-screen video, click
on the toolbar to reduce the window size.
- Then,
do one of the following:
- Click
on
the toolbar.
- If the chat window is docked to the bottom or side of the call window, click the arrow at the bottom or side of the window.
Tips
- You can run Polycom CMA Desktop while you are running other chat applications on your computer.
- You can install
another video conferencing application on a computer where Polycom CMA Desktop is installed. However, you can not run Polycom CMA Desktop at the same time as other video conferencing applications are running.
Related Topics
Adding a Call to a Chat Session
Customizing Chat and
Call Windows