Placing a Call

You can place a call by choosing a name from your Contacts list, the Directory, or your Recent Calls. You can also call by entering the calling information yourself. Depending on the type of system you're using and the type of system you're calling, you can place a video call, place an audio call, or chat.

To place a call by choosing a name from your Contacts list:

  1. Do one of the following:

To place a call from your Recent Calls:

  1. From the main window, do one of the following:
  2. Click to start the call.

To place a call from the Directory:

  1. Click and start typing the name you want to find.
  2. If your system is configured for automatic searching, the system shows you all entries that contain the characters you enter as you type. If your system is configured for manual searching, click the search button to start the search.

    For example, if you type and, your search may find entries such as Andrew Jones, Christine Anderson, or Andover Conference Room.

    Tip: For faster searches in large Directories, click and choose the Group that contains the person you're looking for, if you know it.

  3. From the list of names the system finds, click a name.
  4. Click Call to start the call.
  5. If the person is registered with a video conferencing system as well as Polycom CMA Desktop, you are prompted to choose which system to call.

To place a call by entering the calling information:

  1. Type the calling information in the field at the bottom of the main window. As you type, the system finds matching entries from your Contacts list, your recent calls, and the Directory. If the system finds the name you want, you can click to select it.
  2. Click to start the call..

To call a meeting room on a bridge:

  1. Do one of the following:
  2. Click to start the call.

Tips for great calls