You can chat with anyone on your Contacts list who
displays . You can also chat with multiple people
at the same time. Each conversation takes place in a separate chat window.
Polycom CMA Desktop lets you easily use both chat and video with the same Contact. While you are in a video call, you can open a chat window and exchange messages with the other participant. You may want to do this if you are troubleshooting an audio problem, for example. You can open or close the chat window at any time without affecting the video call. You can also add video or audio while you are chatting, depending on the capabilities of the far-site system..
Names of the Contacts you're chatting with or calling appear in bold in your Contacts list. You can quickly bring the appropriate window to the front by clicking the name.
To send a message:
Tip: You can customize how the Enter key works. To send a message when you press Enter, right-click anywhere in the text area and make sure Enter Key Sends Message is enabled. If you want to start a new line when you press Enter, clear this field.
To open the chat window during a video call:
To close the chat window:
Do one of the following: