Adding Chat to a Call
Polycom CMA Desktop
lets you easily use both chat and calling with the same Contact. While
you are in a call, you can open a chat window and chat with the other
participant. You may want to do this if you are troubleshooting a problem,
for example. You can open or close the chat window at any time without
affecting the call. You can also add a call while you are chatting.
To open the chat window during a video call:
- If you're viewing full-screen video,
click
on the toolbar to
reduce the window size.
- Then, do one of the following:
- Click
on the toolbar.
- If the chat window is docked to the bottom
or side of the call window, click the arrow at the bottom or side
of the window.
To close the chat window:
Do one of the following:
- If the chat window is docked to the bottom or side
of the call window, click the arrow at the bottom or side of the window.
- If your chat window is separate from the call window,
click the X in the top right corner of the window.
Related Topics
Adding a Call to a Chat
Session
Customizing Chat and Call
Windows
Customizing the Enter
Key