Depending on how your Polycom CMA Desktop network settings are configured, your Polycom CMA Desktop user name and password may be provided automatically. You can choose to enter your user name and password manually, or you can sign in automatically each time you start Polycom CMA Desktop.
To sign in using information provided by your network:
To sign in manually:
All Polycom CMA Desktop user names are in the format YourDomain\YourUserName. Contact your Polycom CMA Desktop administrator for help with your user name.
Tip: Select Remember my password if you want Polycom CMA Desktop to enter your user name and password for you automatically each time you sign in. Note that this might allow others to use your account if you share this computer with others.
To sign in automatically each time Polycom CMA Desktop starts:
To sign out:
>> Right-click
in the Windows system tray, and choose Sign
Out.
The icon changes
to .
Polycom CMA Desktop is still
running, but you can't place or receive calls or messages. To sign in
again, right-click
and choose Sign
In.
If you experience problems signing in, try these tips:
Ensure that you entered your login credentials correctly and your user name is in the format YourDomain\YourUserName.
Ensure that the Polycom CMA server address is entered correctly. To do this, click Preferences > Sign in.
Ensure that your network cable is securely connected to your computer.
Ensure that your network adapter is installed and configured correctly.
Watch the status messages at the bottom of the main window to help identify where the problem occurs.
Contact your Polycom CMA Desktop administrator.