You can place a call by choosing a name from your Contacts list, the Directory, or your Recent Calls. You can also call by entering the calling information yourself. Depending on the type of system you're using and the type of system you're calling, you can place a video call, place an audio call, or chat.
To place a call by choosing a name from your Contacts list:
>> Do one of the following:
To place a call from the Directory:
Type a name in the Search Text field. For example, if you type and, your search may find Contacts such as Andrew Jones, Christine Anderson, or Andover Conference Room.
Tip:
For faster searches in large Directories, click
and choose the Group that contains the person you're looking for, if you
know it.
If the person is registered with Polycom CMA Desktop as well as another Polycom video conferencing system, you are prompted to choose which system to call.
To place a call from your Recent Calls:
From the main window, do one of the following:
Click Call
to start the call.
To place a call by entering the calling information:
Click Call
to start the call.
To call a virtual meeting room on a bridge:
Double-click a Callto: link in a meeting invitation.
Click Call
to start the call.
Tips for great calls
While you are in a call, you can open a chat window and exchange messages with the other participant without affecting the call. You may want to do this if you are troubleshooting a problem, for example.
Your administrator may have set a maximum time for calls. After the specified time limit, you are prompted to confirm that you want to stay in the call.
Your administrator may
have configured Polycom CMA Desktop
to encrypt calls with systems that support encryption. When you see at the bottom of the screen, the call is encrypted.
When you see
at the bottom
of the screen, the call is not encrypted.