Placing a Call

You can place a call by choosing a name from your Contacts list, the Directory, or your Recent Calls. You can also call by entering the calling information yourself. Depending on the type of system you're using and the type of system you're calling, you can place a video call, place an audio call, or chat.

To place a call by choosing a name from your Contacts list:

>> Do one of the following:

To place a call from the Directory:

  1. Click to open the Directory.
  2. Type a name in the Search Text field. For example, if you type and, your search may find Contacts such as Andrew Jones, Christine Anderson, or Andover Conference Room.

  3. Tip: For faster searches in large Directories, click and choose the Group that contains the person you're looking for, if you know it.

  4. Click a name and then click Active.bmp Call to start the call.
  5. If the person is registered with Polycom CMA Desktop as well as another Polycom video conferencing system, you are prompted to choose which system to call.

To place a call from your Recent Calls:

  1. From the main window, do one of the following:

  2.  Click Active.bmp Call to start the call.

To place a call by entering the calling information:

  1. Type the calling information in the field at the bottom of the main window. As you type, the system finds matching Contacts from your Recent Calls. If Polycom CMA Desktop finds the name you want, you can click to select it.
  2.  Click Active.bmp Call to start the call.

To call a virtual meeting room on a bridge:

  1. Do one of the following:
  1.  Click Active.bmp Call to start the call.

Tips for great calls