Configuring Alerts

You can set up Polycom CMA Desktop to use audible alerts to tell you about Contact and message status. Audible alerts are musical tones that play for each event.

To configure alerts:

  1. From the application menu, and choose Preferences > Alerts.
  2. If you don't want to play sounds while you are participating in a video call, select Do not play audible alerts during calls.

  3. Specify how you want to notify you for the following events:

    • A Contact comes online

    • A Contact goes offline

    • Someone adds me to their Contacts list

    • I receive a message

    • I receive a call

  4. Specify whether you want to hear just one ring or continue to hear repeated rings for incoming calls.

    • Select Ring once to hear a single ring.
    • Select Continue ringing to hear repeated ringing until you answer or the caller hangs up.

To get more information about an alert:

>> Click Alert.png at the bottom of the main window to view details about an alert.