# Answering a Call

When you receive a call, you see a call notification that tells you who is calling. You can configure Polycom CMA Desktop to answer calls automatically after this message appears, or you can configure Polycom CMA Desktop to let you answer calls manually.

Automatically answering video calls is convenient, but keep in mind that an unexpected caller could interrupt you when you're busy or look at your room if you aren't there. To prevent callers from overhearing a conversation not intended for them, you can choose to mute all automatically answered calls.

To answer a call manually:

>> Do one of the following:

- Click Answer to accept the call.
- Click Ignore to refuse the call.

To set the system to answer calls automatically:

1. From the application menu, click Preferences > General.
2. Enable Auto-answer incoming calls.
3. If you want to mute all incoming calls, enable Mute auto-answered calls.

Related Topics

Ending a Call

Placing a Call