# Adding Chat to a Call

Polycom CMA Desktop lets you easily use both chat and calling with the same Contact. While you are in a call, you can open a chat window and chat with the other participant. You may want to do this if you are troubleshooting a problem, for example. You can open or close the chat window at any time without affecting the call. You can also add a call while you are chatting.

To open the chat window during a video call:

1. If you're viewing full-screen video, click on the toolbar to reduce the window size.
2. Click on the toolbar.

To close the chat window:

>> Click the red close button.

Related Topics

Adding a Call to a Chat Session

Customizing Chat and Call Windows

Customizing the Enter Key