# Signing In and Out

You can choose to enter your user name and password manually, or you can sign in automatically each time you start Polycom CMA Desktop.

To sign in:

1. Enter your Polycom CMA Desktop user name and password.

   All Polycom CMA Desktop user names are in the format YourDomain\YourUserName. Contact your Polycom CMA Desktop administrator for help with your user name.

   Tip: Select Remember my password if you want Polycom CMA Desktop to enter your user name and password for you automatically each time you sign in. Note that this might allow others to use your account if you share this computer with others.

2. Click Sign In.

To sign in automatically each time Polycom CMA Desktop starts:

1. Enter your Polycom CMA Desktop user name and password.
2. Select Remember my password.
3. Select Automatically sign in.
4. Click Sign In.

To sign out:

>> Click the application menu and choose Sign Out.

## Solving Sign-in Problems

If you experience problems signing in, try these tips:

- Ensure that you entered your login credentials correctly and your user name is in the format YourDomain\YourUserName.

- Ensure that the Polycom CMA server address is entered correctly. To do this, click Preferences > Sign in.

- Ensure that your network cable is securely connected to your computer.

- Ensure that your network adapter is installed and configured correctly.

- Watch the status messages at the bottom of the main window to help identify where the problem occurs.

- Contact your Polycom CMA Desktop administrator.

Related Topics

Starting Polycom CMA Desktop

Placing a Call