# Saving Logs

If you need to report a problem, you may be asked to supply information about your system. The Save Log Utility automatically creates a zipped file containing information about the system and the Polycom CMA Desktop log file. You can choose to save the file directly from the Notification Log utility.

To collect Polycom CMA Desktop Diagnostics:

1. From the main window, click the application menu and choose Preferences > Statistics > Log.
2. Click Save Log.

3. Specify where you want to save the zipped file.

To collect the Macintosh system profile on Mac OS X 10.6:

1. From the applications folder, click Utilities > System Profiler.
2. Choose File > Save As and specify where you want to save the file.

To collect the Macintosh system profile on Mac OS X 10.7:

1. From the applications folder, click Utilities > System Infomation.
2. Choose File > Save and specify where you want to save the file.

Related Topics

Preferences: Save Logs

Troubleshooting Notifications