Polycom CMA Desktop automatically adjusts to give you the best call quality for your connection type. You can allow Polycom CMA Desktop to automatically determine your connection type, or you can specify it yourself. If your system is provisioned with a call rate limit, the provisioned rate determines the rate used for called.
Note: You cannot change your network settings during a call.
To specify your network type:
Network Type | Network Limit (all traffic) |
Call Rate |
Video |
Content |
Audio |
Chat |
Enterprise Network | 10 Mbps | No limit |
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Premium Broadband | 768 kbps or greater | 512 kbps |
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Fast Broadband | 512 kbps | 384 kbps |
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Standard Broadband | 384 kbps | 256 kbps |
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Basic Broadband | 256 kbps | 192 kbps |
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Minimum Broadband | 128 kbps | 64 kbps |
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Dialup | Less than 128 kbps |
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Troubleshooting Notifications