Configuring Alerts

You can set up  Polycom CMA Desktop to use audible alerts, visible alerts, or both to tell you about Contact and message status. Audible alerts are musical tones that play for each event. Visible alerts are small windows that appear briefly in the lower right corner of your screen. These visible alerts are hidden when you are viewing full-screen video.

To configure alerts:

  1. From the main window, click Menu and choose Preferences > Alerts.
  2. If you don't want to play sounds while you are participating in a video call, select Do not play audible alerts during calls.
  3. Specify how you want to notify you for the following events:

    • A Contact comes online
    • A Contact goes offline
    • Someone adds me to their Contacts list
    • I receive a message
    • I receive a call
  1. Specify whether you want to hear just one ring or continue to hear repeated rings for incoming video calls.

    • Select Ring once to hear a single ring.
    • Select Continue ringing to hear repeated ringing until you answer or the caller hangs up.

To get more information about an alert:

Click at the bottom of the main window to view details about an alert.