Your Contacts list is your personal space for storing information about the people and systems you communicate with most frequently. You can add people to your Contacts list by copying them from the Directory or from your Recent Calls. When you add people whose systems support sharing presence, they receive an invitation to be on your Contacts list. You can also add people and systems outside the network by entering the information manually.
From your Contacts list, you can place calls and chat with just a click. Sharing presence lets you each quickly see whether the other is available and what type of call is possible.
Contacts who are available for calls are displayed at the top of your Contacts list.
To invite a person or system in the Directory to your Contacts list:
Click to open
the Directory.
Start typing a name:
For example, if you type and, your search may find Contacts such as Andrew Jones, Christine Anderson, or Andover Conference Room.
Tip: For faster
searches in large Directories, click
and choose the Group that contains the person you're looking for, if you
know it.
Optionally, change the display name and choose a group for your new Contact.
Click OK.
If the person's system supports sharing presence, Polycom CMA Desktop
sends them an invitation to be on your Contacts list. Some systems, such
as those in conference rooms, may be configured to accept invitations
automatically. If the person you invited is not configured to accept invitations
automatically, the name on your contact list is identified with the Invited
icon. When the person accepts your invitation, the icons on the Contacts
list change to
to show availability for video calls
and to
to show availability for chatting.
If the person is registered with a video conferencing system as well as with Polycom CMA Desktop, all systems are added to your Contacts list.
To invite a recent caller to your Contacts list:
Right-click and choose Add to Contacts to add the person or system to your Contacts list.
Change the display name, if you like, and click OK.
If the person's system supports sharing presence, Polycom CMA Desktop
sends them an invitation to be on your Contacts list. Some systems, such
as those in conference rooms, may be configured to accept invitations
automatically. If the person you invited is not configured to accept invitations
automatically, the name on your contact list is identified with the Invited
icon. When the person accepts your invitation, the icons on the Contacts
list change to
to show availability for video calls
and to
to show availability for chatting.
To create a new Contact:
To delete a Contact:
>> Right-click the Contact and choose Delete Contact.
When you delete an entry for a Contact who has multiple systems that share presence, all of the Contact's entries are deleted. Systems that do not share presence must be deleted individually.
To change a Contact's display name:
The display name appears only on your computer, so it can be any name that's meaningful to you. For example, you might add your friend, whose address is mypresenceID. You might then choose "Christine" as a display name to help you more easily identify her in your Contacts list.
Using Groups to Organize Contacts
Seeing Details About a Contact