Polycom CMA Desktop is simple and intuitive. To get started, here are some things you can try. To get more detailed information, use the links to related topics at the bottom of this page.
Click to open
the Directory.
Start typing a name:
For example, if you type and, your search may find Contacts such as Andrew Jones, Christine Anderson, or Andover Conference Room.
Tip: For faster
searches in large Directories, click
and choose the Group that contains the person you're looking for, if you
know it.
Tip: The Directory includes current Polycom CMA Desktop users whom you can call, as well as people whose accounts are not yet active. A Polycom CMA Desktop account is activated when the person signs in for the first time. If you want to call an unavailable person, tell him or her to activate the account by signing in. You can then locate the user in the Directory and place a call.
Icon | Description |
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Available for chat or a call. |
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In a video call and able to accept an additional video call. No chat is available. |
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In a video call. Available to chat. |
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Unavailable for a call. Available to chat, but currently idle. |
About Your Contacts List, the Directory, and Your Recent Calls