Signing In and Out

Depending on how your Polycom CMA Desktop network settings are configured, your Polycom CMA Desktop user name and password may be provided automatically. You can choose to enter your user name and password manually, or you can sign in automatically each time you start Polycom CMA Desktop.

To sign in using information provided by your network:

  1. Click Menu and then click Preferences > Sign In.
  2. Select Sign in using network login credentials (YourDomain\YourUserName).
  3. Click Apply and then click OK.
  4. Click Sign In.

To sign in manually:

  1. Click Menu, and then click Preferences > Sign In.
  2. Clear Sign in using network login credentials (YourDomain\YourUserName).
  3. Click Apply and then click OK.
  4. Enter your Polycom CMA Desktop user name and password.

    All Polycom CMA Desktop user names are in the format YourDomain\YourUserName. Contact your Polycom CMA Desktop administrator for help with your user name.

    Tip: Select Remember my password if you want Polycom CMA Desktop to enter your user name and password for you automatically each time you sign in. Note that this might allow others to use your account if you share this computer with others.

  5. Click Sign In.

To sign in automatically each time Polycom CMA Desktop starts: 

  1. Enter your Polycom CMA Desktop user name and password.
  2. Select Remember my password.
  3. Select Automatically sign in.
  4. Click Sign In.

To sign out:

>> Right-click Active.bmp  in the Windows system tray, and choose Sign Out.

The icon changes to . Polycom CMA Desktop is still running, but you can't place or receive calls or messages. To sign in again, right-click and choose Sign In.

Solving Sign-in Problems

If you experience problems signing in, try these tips: