Saving Logs

If you need to report a problem, you may be asked to supply information about your system. The Save Log Utility automatically creates a zipped file containing information about the system and the Polycom CMA Desktop log file. You can choose to save the file directly from the Notification Log utility.

To collect Polycom CMA Desktop Diagnostics:

  1. From the main window, click Menu and choose Preferences > Statistics > Log.
  2. Click Save Log.
  3. Specify where you want to save the zipped file.